Privacy Policy.

  1. We respect your privacy

    a) We respect your right to privacy and are committed to safeguarding the privacy of our customers and website visitors.  We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).  This policy sets out how we collect and treat your personal information.

    b) “Personal information” is information we hold which is identifiable as being about you.

    c) We may change our policy from time to time by publishing changes to it on our website.  We encourage you to check our website periodically to ensure that you are aware of our current Policy.

  2. Collection of personal information

    a) We limit our collection of personal data to those details we identify as reasonably necessary for the lawful purposes of our business.

    b) We will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.

    c) You may provide basic information such as your name, phone number and email address to enable us to send information, provide updates and process your service order.

    d) Additionally, we may also collect any other information you provide while interacting with us.

  3. How we collect your personal information

    a) We collect personal information from you in a variety of ways including when you interact with us electronically or in person.  When you access our website and when we provide our services to you.  We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

  4. Use of your personal information

    a)  We may use personal information collected from you to provide you with information, updates and our services.  We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.

    b) We may contact you by a variety of measures including, but not limited to telephone, email, sms, or mail.

  5. Disclosure of your personal information

    a) Your personal data is strictly confidential.  We will only disclose personal data in accordance with the law. 

    b) By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy.

  6. Security of your personal information

    a) We are committed to ensuring that the information you provide to us is secure.  In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

  7. Complaints about privacy

    a) If you have any complaints about our privacy practices, please feel free to send details of your complaints to PO Box 333, Wellers Hill, Queensland 4121.  We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

  8. Website

    a) When you visit our website
    When you come to our website, we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc.  This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

    b) Cookies

    We may from time to time use cookies on our website.  Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site.  Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings.  However, this may prevent you from taking full advantage of our website.

    c) Third party sites and links

    Our site may from time to time have links to other websites not owned or controlled by us.  These links are provided for your convenience only.  Links to third party websites do not constitute sponsorship or endorsement or approval of these websites.  Please be aware that, we are not responsible for the privacy practices of, or any content on, or security of those linked websites, and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from this Policy, so we encourage individuals to read them before using those websites. 

  9. Opting out of communications

    If you receive electronic direct marketing communications from us, you may easily request not to receive such communications from us by: 

    • following the instructions on the communication to opt-out or unsubscribe from further communications; or

    • contacting us via email hello@flowingwithnaomi.com.au